Games FAQs

  • Delis 

Q. I don’t have an account how can I join?
A. Click on the Sign Up button to create an account and start betting all the way.
Q. Can I have more than one account?
A. You can create multiple accounts with different email account assigned to each one.
Q. I forgot my password should I create another account?
A. To reset your password, click on the Forgot Password button.
Q. I don’t have money in my wallet, can I play without funding my wallet?
A. Currently there are no free games. You have to fund your wallet before you can play.
Q. How can I fund my wallet?
A. On your account dashboard, click on the Deposit button and follow the instructions carefully to fund your wallet. All our deposit/payment channels are secured.
Q. I tried to fund my wallet but it’s not working and I’ve been debited, what should I do?
A. If you have issues funding your wallet, kindly contact the support team.
Q. I just funded my wallet, how can I play?
A. Once your wallet is funded, choose any game of your choice and play by tapping on any of the boxes.
Q. Can I play a game twice?
A. You can play a particular game for a maximum of three (3) times.
Q. How can I withdraw my earnings?
A. On your account dashboard, click on Withraw and follow the instructions carefully.
Q. Do you charge for withdrawals?
A. First withdrawal of ₦1,000 or above is free. However, subsequent withdrawals of any amount (below or above ₦1,000) attracts ₦100 bank charge.
Q. Can I invite someone to join?
A. You can refer anyone and earn points which you can use to play more games.
Q. How do I know if I have won?
A. Once you win a game, a confirmation message/notification will pop up on your screen and your wallet will be credited with the the amount of money you won.
Q. I have won a game. How do I claim it?
A. Once you win a game, your money will be credited to your wallet immediately.
Q. How do I know that I have successfully played a game?
A. Once you play a game, a confirmation message/notification will pop up and the required amount of money for the game would be deducted from your wallet.
Q. I played a game and nothing happened, what could be wrong?
A. Do ensure that you have sufficient fund and good network connection.
Q. I referred someone to Iwinreal lotto but I can’t find my referral points.
A. Do ensure that the persons you referred used your referral link to create their accounts.
Q. Where can I find my referral link?
A. When you login to your account, your referral link should appear at the left top corner of any of the pages you open from your account dashboard.